Privacy Policy

1. Information We Collect

Depending on how you use Obex, we may collect the following categories of information:

• Account and profile information, such as your display name, avatar, profile bio, and other information you choose to provide.
• User content, such as videos, photos, project notes, comments, likes, follows, and other interactions you create or share through the service.
• Purchase and balance-related information, such as product identifiers, transaction status, and virtual balance activity related to in-app purchases and support features.
• Device and usage information, such as app interactions, diagnostic information, approximate technical identifiers, and usage events needed to operate, secure, and improve the service.
• Permissions-based information, such as camera, microphone, and photo library access, when you choose to use related features.
• Support and communication information, such as messages, safety reports, and other information you send to us when requesting help, reporting objectionable content, or contacting support.

2. How We Use Information

We may use information to:

• provide, maintain, and improve Obex;
• create and manage your account and profile experience;
• enable content creation, publishing, playback, comments, follows, likes, rewards, and related community features;
• process purchases and virtual item transactions;
• protect users, investigate abuse, review safety reports, and enforce our Terms & Conditions;
• respond to support requests and communicate with you;
• measure service performance, improve product quality, and better understand how users discover and use Obex where permitted.

3. Camera, Microphone, and Photo Library

If you choose to use creation or profile features, Obex may request access to your camera, microphone, and photo library in order to let you:

• record and publish knitting or project videos;
• capture or select profile photos;
• choose photos or videos to share in the app.

4. Tracking and Analytics

Where permitted by applicable law and platform rules, Obex may use limited analytics and related technologies to understand app performance, protect service integrity, and improve product experience.

5. Sharing of Information

We may share information in the following circumstances:

• With other users when you publish content, create a profile, follow others, or use community features.
• With service providers that help us support app functionality, hosting, payments, analytics, moderation, customer support, or related operations.
• With platform and payment partners in connection with in-app purchases and transaction handling.
• For legal and safety reasons where required to comply with law, protect rights, prevent fraud, or respond to valid requests.
• In connection with business transactions such as a merger, acquisition, financing, or asset transfer, subject to applicable safeguards.

6. User Controls

Depending on available features, you may be able to update profile information, manage app permissions, remove content you have posted, report users or content, block users, and manage purchase-related interactions through the app or your device settings.

Support requests and safety reports may be used to review, filter, remove, or restrict objectionable content or abusive behavior and to help protect the community.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, operate community features, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage can be guaranteed to be completely secure.

9. Children’s Privacy

Obex is not intended for children where collection of personal information from children is restricted by law without required authorization. If you believe a child has provided personal information in a manner that violates applicable law, please contact us.

10. International Use

Your information may be processed in jurisdictions where privacy laws may differ from those in your location. We take appropriate steps to protect information as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Obex after changes become effective means you accept the updated policy.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at support@obex.com.